My personal bottom line is: TPG is an unethical business, as their underlying aim includes trapping users through obscure conditions to make profits beyond the market norm.To the <10 of you sobs that read this, I've just been billed $340 from TPG for excess data.
See that? That is apparently 2.6GB on my phone in the span of 1 second. During that time I was at Akina's place doing pre-semi stuff like taking photos and shit. My phone was untouched. Hell, the total amount of storage used on my phone only amounts to ~1.8GB. There's no way I could've downloaded 2.6GB on my phone. This part is pointless ranting. There's no way for me to prove now that I didn't do anything with my phone (which I honestly didn't).
Another issue is their notification of incurring extra charges from exhausting your data allowance (mine was 1GB). According to the log, my data finished at ~6PM Friday. My notification arrived 2PM Sunday. This is another tactic they use to maximize your excess data charges. THIS is dirty business.
TPG charges an excessively high data excess fee beyond a certain point. TPG notifies users per SMS of the point that this takes place, but the message will arrive at least two days but up to a week delayed. In that time, the high excess charges are (conveniently) incurred. This usually amounts to several thousand dollars for a couple of MB, which TPG then deducts immediately.
I've called them and an investigation is pending, but hopes for recovering the money (which has already been deducted) are slim to none. Apparently I'm not the only one this has happened to, and I was lucky to *only* have lost $340. People have been stung this way for thousands of dollars.
You have been warned. Sure, TPG's cheap, but for the love of god turn your 3G/GPRS off.
